![]() Impact: The 2-1-1 Contact Center plays a crucial role in supporting residents across 15 counties in Central Georgia.īy providing access to essential services, the 2-1-1 team helps families in the following ways:Ĭomprehensive Assistance: Trained and bilingual Contact Center agents offer personalized assistance, providing information on services and referrals aligned with each individual's unique circumstances.Īddressing Basic Needs: Families receive support with the most basic needs, including food, clothing, utilities, and shelter, helping them navigate challenging situations and find stability.Įducation and Employment: The 2-1-1 service offers information on GED preparation classes, job search, and placement agencies, empowering individuals to improve their education and employment prospects. The 2-1-1 Contact Center serves as a lifeline, offering assistance to individuals and families seeking support with basic necessities, job opportunities, healthcare, and more. UWCG's Role: To address this issue, United Way of Central Georgia operates the 2-1-1 Contact Center, connecting families with vital community resources to meet their specific needs. The lack of access to these resources can hinder families' ability to thrive and recover from difficult situations, impacting their overall well-being and sustainability. Issue: Families in Central Georgia often face challenges in accessing essential community resources, such as food pantries, job search agencies, and financial emergency assistance. ![]()
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